Summary
This article explains the BACKTRACK problem that prevents the processing of a physical transaction on BACKTRACK PDT.
Symptoms
Inexperienced user is unable to properly process a physical transaction on a PDT programmed with BACKTRACK
Solution
User must be sure that all required fields are populated with data in order to save and complete a physical transaction on a PDT programmed with BACKTRACK.
Additional Comments
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KBA-01412-B0W3F2: How to Complete a Physical Transaction on a PDT Programmed With BACKTRACK