Article # 11433
Target Audience: Basic User, Advanced User, IT Manager
Summary
When a user tries to print labels from BACKTRACK, they receive the following message:
“The RPC Server is unavailable (Exception from HRESULT: 0x800706BA)”. After the message is dismissed, they are unable to print the labels.
Explanation
The error occurred in the label printing software. In this specific case, it is because CODESOFT is unable to properly launch due to lack of an active license.
Solution
You will need to make sure that the license for the label printing software is properly activated.
