Summary
This article explains the LABEL ARCHIVE error message “Service cannot be started…System.ApplicationException: UMSS failed to Log on with default user. Error code: USER_ACCOUNT_LOCKED at TkxArv.Server.UMSS.UMSSClient.Start()” and details how to fix the underlying problem that caused it to appear.
Explanation
The “Label Archive Server” service won’t start because the UMSS has set the administrator account to ‘locked’.
Solution
Login as another user that has permission to unlock account and manually unlock the Administrator account.
Additional Comments
Issue Found On:
LABEL ARCHIVE 2014
Related Articles:
- Resetting locked out account in LABEL ARCHIVE – KBA-01103-L1W2D8
- Unable to Start LABEL ARCHIVE Server Service – KBA-01375-B4T3F8
