‘Password Required in Approval’ Does Not Work for AD Accounts – LABEL ARCHIVE Problem Article

Summary

“Password Required in Approval” fails to work for Active Directory accounts in LABEL ARCHIVE v2014 / TEKLYNX CENTRAL 4.5.

Situation and Symptoms

Approval, 3-State Approval and Password required in approval boxes in LABEL ARCHIVE / TEKLYNX CENTRAL Server Administration checked
A checked in document sits In Approval state
When a UMSS user approves the document, LABEL ARCHIVE prompts for password (expected)
When an Active Directory user tries to approve the document, LABEL ARCHIVE / TEKLYNX CENTRAL fails to prompt for password (document gets approved – not expected)

Explanation

TEKLYNX CENTRAL added AD password verification (during document approval) with version 4.7. We confirmed that this feature in TEKLYNX CENTRAL version 5.0.