Summary
This article explains the BACKTRACK error message “An error occurred querying items to be archived!” and details how to fix the underlying problem that caused it to appear.
Explanation
When archiving Items in BACKTRACK, the software requires you setup and save and “Archive” which is a set of parameters telling BACKTRACK exactly how to run the archive. These parameters include:
- Scope or “Criteria” indicating what Item records to archive
- What do with the archived records (i.e. archive, delete, or move to a special folder)
- Change to Item status field (i.e. inactive or destroyed)
When ready to run an archive, the user then must run the previously saved archive routine. See example below of an archive called “NewArchive1”.
The error indicates a problem when trying to extract the Item records indicated in the Criteria set in the Archive parameters.
Solution
Please verify the parameter range for archiving data in the Criteria section. Make sure that the range covers some existing data.
Additional Comments
Software Found On:
BACKTRACK 2012.00.05
