SENTINEL Slow Printing Performance – SENTINEL Problem Article The user experiences very slow performance when printing labels using drop files. The symptom appears when multiple drop files were sent at the same time. When inspecting ...
After Switching to SENTINEL, CODESOFT Label Counter Will Not Reset Between Label Printing Jobs – SENTINEL Problem The CODESOFT label design included a When Printed field that numbers each label in a series during a print job. For example, if the label print user entered a value of ...
Printer Settings Ignored and Overwritten when Printing with SENTINEL or the Browser Interface of TEKLYNX CENTRAL – SENTINEL Problem Printing a label design from CODESOFT looks good after printer and/or printer driver settings are fine tuned. However, after running a print job with the same label ...
Label Printer Randomly Restarts Print Job – CODESOFT, SENTINEL, or TEKLYNX CENTRAL Problem Windows print spooler detected an unrecoverable print failure from the printer. It therefore restarted the print job automatically, from the beginning, when the printer ...
SENTINEL Will Not Print – SENTINEL Problem There are times when printing direct to the printer will not work. It is in these cases, an alternate solution that uses the Windows Print Spooler is required ...
SENTINEL Drop File Date is Displayed as a Customized Date – SENTINEL Problem User has custom date format (i.e. "yymmdd") in a SENTINEL drop file, when the intent is to display CODESOFT date format (i.e. "yy/mm/dd"). ...
Deactivated SENTINELs Go Back to Active – SENTINEL Problem Sometimes SENTINELs are deactivated during testing (e.g. transition to a new SENTINEL, etc.). However the SENTINELs can switch back to Active status without apparent warning causing problems. ...
Active SENTINELs Deactivate and will not Restart – SENTINEL Problem SENTINEL will deactivate ALL SENTINEL jobs if someone attempts to alter a label that is attached to an active SENTINEL. ...
PDF Printer Won’t Print with SENTINEL – SENTINEL Problem When using a PDF Printer program at the printer for a SENTINEL print job, the PDF printer program fails to create and drop the file even though SENTINEL does not record any ...
Print Test Page Created by TEKLYNX CODESOFT or SENTINEL (“THT…”) Does Not Work – SENTINEL Problem In Windows Devices and Printers, the Print Test Page button in the print queue Properties fails to send a test print label. ...
Settings in SENTINEL Grayed Out and Cannot Be Updated – SENTINEL Problem Article While Activated, a Sentinel cannot be modified. A user can only view the configuration. In that case, ALL settings are grayed out and inaccessible...
“Under Construction” in SENTINEL after Upgrading or Changing Exe or Dll file(s) – Problem Article The problem was caused by security feature in Microsoft Windows. When a file is downloaded from Internet or Email, it is marked as blocked. If it is an EXE..
Uniquely Identifying Printers with the Same or Similar Name – SENTINEL Problem Article Two factors can make it hard to differentiate printers in SENTINEL: 1. SENTINEL can often be used to manage a very large number of printers...
Print Jobs Lost When SENTINEL Watch (Using Direct Print) Hangs – SENTINEL Problem Article In some circumstances, the default printing parameter settings for SENTINEL will lead to lost print jobs. They are mostly related to the use of direct printing - print job is...
Unable to Select Printer – SENTINEL Problem Article A user could not add an additional printer to SENTINEL. This article examines the steps taken to resolve the issue and provides a partial solution.
Job Modifier Acts Erratically (v2015 and prior) – SENTINEL with CODESOFT Problem CODESOFT stores Job Modifier settings in .jms files. Every printer setup in CODESOFT, links to separately named .jms file. CODESOFT v2015...
Cannot Add Printer Because “Add printer” Screen is Blank – SENTINEL Problem It appears SENTINEL cannot access the list of print drivers provided by TEKLYNX in this case. SENTINEL references the same files and...
Printing Labels From a Drop File that Contains Both Common Values and Unique Values With Data Presented in an Array – SENTINEL Problem Drop files that trigger label jobs with both common and unique values, the SENTINEL administrator must create a Map file that can correctly interpret the different types of data.
Cannot Access Printer List in SENTINEL CODESOFT Printing Plug-In – SENTINEL Problem Despite printing normally, SENTINEL's CODESOFT Printing Plug-In doesn't show any available printers, nor will it allow users to add any. The problem lies with a Print Spooler that has been deactivated.