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Windows Mobile Device Center Not Configured Properly to Synchronize Files – BACKTRACK Problem

Summary 

When using BACKTRACK, we have seen that data retrieval can be prevented if Windows Mobile Device Center is not configured properly.

Symptoms

Data retrieval between BACKTRACK and Windows is not working. Files are not able to synchronize.

Explanation

A PDT connected to a workstation and synced with Windows Mobile Device Center is not configured properly to synchronize files.  We have seen this with BACKTRACK 2012.0.3 where it prevents data retrieval.

Solution

Enable the ‘File’ sync settings in Windows Mobile Device Center.

Additional Comments

Related Articles: KBA-01265-K6M4D4: Configure Windows Mobile Device Center to Synchronize Files When Connected to a Workstation

Issue Found:  BACKTRACK 2012.0.3

Updated on September 15, 2017

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