Target Audience: IT Manager
Article #: 12190
When trying to launch TEKLYNX CENTRAL right after installing, the user received the Windows Service error message: “Windows could not start the TkxSvr Servers Service service on Local Computer. Error 1064: An exception occurred in the service when handling the control request.” This article explains the error message and why Windows could not start the service.
The “Windows could not start the TkxSvr Servers Service service on Local Computer. Error 1064..” was actually the second error message. The first message read, “Unhandled exception has occurred. Failed to establish connection to the server…”
This is the same Local System account that was was used during the install of TEKLYNX CENTRAL. However, it appears that this account was does not have the permissions needed to run these two services.
Change the Log On credentials to an account that has sufficient permissions. We used a Domain Admin account.
If credentials aren’t the issue, licensing and drive space issues are other causes of this error message.
Issue found: TEKLYNX CENTRAL v6.0 running on Windows Server 2016
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