This article explains the CODESOFT problem where the user cannot find the option to use Chinese characters.
There appears to be no option to use Chinese characters or text in CODESOFT
This situation occurred in an older version of Windows (pre-Windows 7). The current version of Windows supports multi-language. The user, however, may have to enable the keyboard for a specific language as necessary.
In older versions of Windows, the user needed to download and install Chinese language pack from Microsoft website before attempting to use Chinese characters on CODESOFT labels.
KBA-01552-J7S5W9: How to Use Chinese Characters on a CODESOFT label