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“Error – Unable to establish printer communications. Check connections. Access is denied.” During Terminal Services When Printing – Windows Error Message Article

Summary

While using RDP to connect to a computer, the user receives the message “Unable to establish printer communications Check connections. Access is denied.” message when trying to print a document on the connected PC. The problem is traced to permission in the print queue security settings.

Explanation

In a Terminal Server setting, users need to have specific permissions in order to print to the Terminal Server print spooler.  Connecting to a remote PC via RDP, appears to require similar settings.

Solution

If you grant Manage Documents permission to the user, this will resolve the problem.

Additional Comments

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Updated on February 26, 2018

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