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“UMSS Error. Unable to connect to the UMSS server. It is not available” on Browser Login (BBUI) – TEKLYNX CENTRAL Error Message

Summary

This Error Message Article explains the TEKLYNX CENTRAL error message “UMSS Error. Unable to connect to the UMSS server. It is not available” and details how to fix the underlying problem that caused it to appear.

Explanation

The browser interface connecting to the PrintUser function, during login, is unable to authenticate to the UMSS.  In the case where this appeared, the Tkxsvr Servers Service services was not running.

Solution

Starting the Tkxsvr Servers Service service fixed the problem.

Additional Comments

Issue Found: Server OS:  Windows 2008R2, Server Application: TEKLYNX CENTRAL v4.5, Client OS: Windows 8, Client Application: Firefox v44.0

Updated on February 26, 2018

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