Target Audience: Advanced User, IT Manager
Article #: 12514
Summary
TEKLYNX offers many of its programs on a limited time free trial basis. When that time passes, attempts to launch the software will result in a message reading, “Trial period is expired. Click on ‘View Connected Users and Statistics’ for more details.”
Explanation
Simply put, the message appears because the trial period has expired. In order to continue to use TEKLYNX CENTRAL, you will need a valid activation. However, despite what the message indicates, we noticed that the “View Connected Users and Statistics” feature was non-functional.
Quick Fixes
If you have a valid license and know the serial number and password needed to activate the sofware, select “Add Licenses” and begin the activation process.
Contact EBI for a valid license, a trial period extension or for any other assistance.
Additional Comments
Issue found with TEKLYNX CENTRAL v5.0.
If you need further assistance, please contact us.
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