Target Audience: IT Manager
Article # 9555
Symptom
Upon launching Teklynx Central, the TkxSvrServer service starts but then stops functioning almost immediately. We encountered this situation immediately after we applied PostReleaseFixes_V2 to a recent installation of Teklynx Central 5.0. We followed the instructions but the service continues to stop after launching.
Solution
The Tkx.TkxSvr.ServerService.exe.config (in C:\Program Files (x86)\Teklynx\TkxSvrServers) file contains extra entries in the <databaseadapter sections. The PostReleaseFix changed the way TC communicates with SQL server. The update to fix this Teklynx Central Installation Issue requires only 5 entries:
<connectionstring>Data Source=SQL\ServerInstance>;</connectionstring>
<connectionstring>Initial Catalog=UMSS;</connectionstring>
<connectionstring>User ID=UserName;</connectionstring>
<connectionstring>Password=User’s Password;</connectionstring>
<connectionstring>Integrated Security=false;</connectionstring>


The Integrated Security should be false if you are using SQL built-in users. If you are using Windows’ credentials, it should be SSPI.