SLicense Service will not stay in Running State – TEKLYNX Problem Article

Summary

The problem article explains the situation where the SLicense service (that maintains the licensing for most TEKLYNX products) fails to stay in a running state.

Situation and Symptoms

  • When manually started, it will stop a few seconds later
  • No error message other than Event 0 in the event log (The description for Event ID 0 from source SLicense cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.)

Explanation

Something may have corrupted the components of SLICENSE..  This situation can occur from time to time. One possible cause is Windows update.

Solution

Run a software repair (use installer software) for the package (LABEL ARCHIVE or TEKLYNX CENTRAL)

Additional Comments

This occurred with LABEL ARCHIVE v2015 within a day of a Windows update.

Updated on December 5, 2017

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