This article explains the issue that causes the Print Test Page button to fail to print and thus makes SENTINEL users unable to send a test print label. In the solution section, the article provides recommendations on how to help the user get the expected results.
In Windows Devices and Printers, the Print Test Page button in the print queue Properties fails to send a test print label. The Print Test Page button is on Windows Print Queue.
The Windows print queue created by TEKLYNX when using a TEKLYNX driver using a Windows printer port, is not a full function Windows print driver. Thus the Print Test Page feature does not work, even though the print queue may work when sending data from CODESOFT or SENTINEL.
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