1. Home
  2. Labeling Software
  3. SENTINEL
  4. SENTINEL Problems
  5. Print Test Page Created by TEKLYNX CODESOFT or SENTINEL (“THT…”) Does Not Work – SENTINEL Problem

Print Test Page Created by TEKLYNX CODESOFT or SENTINEL (“THT…”) Does Not Work – SENTINEL Problem

Summary

This article explains the issue that causes the Print Test Page button to fail to print and thus makes SENTINEL users unable to send a test print label. In the solution section, the article provides recommendations on how to help the user get the expected results.

Symptoms

In Windows Devices and Printers, the Print Test Page button in the print queue Properties fails to send a test print label. The Print Test Page button is on Windows Print Queue.

Explanation

The Windows print queue created by TEKLYNX when using a TEKLYNX driver using a Windows printer port, is not a full function Windows print driver. Thus the Print Test Page feature does not work, even though the print queue may work when sending data from CODESOFT or SENTINEL.

Additional Comments

Enter additional comments here

Updated on September 15, 2017

Was this article helpful?

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support