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Password Protection Causes Label Conversion to Fail – TEKLYNX Problem Article

Summary

This article will help you overcome the problem of password protection causing the TEKLYNX Batch Label Converter to fail. This applies to CODESOFT, LABELVIEW and LABLEL MATRIX.

Situation and Symptoms

  • TEKLYNX label software version or brand change triggers Batch Label Converter when trying to access label design files
  • Password protection used in original label design files
  • Batch conversion fails

Explanation

If you used password protection with your label design templates, a bulk label conversion may fail. Without password information, the Batch Label Converter cannot open the label design files. If it cannot open the label design files, the conversion cannot occur.

Solution

In the LABELVIEW Batch Converter, when selecting the documents for conversion, click on the ‘password’ button. The program will display a window for passwords.  Here, you can enter a list of passwords used by all the selected label files.  When you are done, click on Apply new passwords. Continue with the remaining steps for the batch conversion. You may have to repeat this step a few times to make sure that you have all the passwords entered in the password window.

Updated on January 23, 2019

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