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“Object reference not set to an instance of an object” – CODESOFT Error Message

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Article #: 10713
Target Audience: Basic User, Advanced User, IT Manager

Summary

When using CODESOFT 2019 in conjunction with LABEL ARCHIVE 2019, you get the following error message: “Object reference not set to an instance of an object” when selecting Check-In, Check-Out or History from the Label Archive option in the File Menu.

The “Object reference not set to an instance of an object” error message.

Explanation

This problem is unique to LABEL ARCHIVE 2019 version 2019.01. It is related to Windows Display Scaling being set to a larger view than 100%.

Windows Display Scaling window.

Solution

Teklynx has issued a patch specifically for this problem. You can download this patch here. You may also wish to check with Efficient Business Integrators or Teklynx to see if a further patch is released in the future.

Updated on March 18, 2020

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