Target Audience: IT Manager
Article # 9563
Symptom:
After successfully installing Teklynx Central 5.0, you notice that the LPPA section is missing from the UMSS Group permission settings.
Solution:
Run the TEKLYNX CENTRAL 5.0 COMMAND CENTER. The icon for TC5.0 Command Center should be on the desktop.
Run the program related to the missing section (LPPA – CODESOFT / Design and Test Labels, UMSS – UMSS / Manage Users, LAS – LABEL ARCHIVE / Delete, Archive, or Reset Labels / Configure Approval Rules, BBUI – LABELNET / Configure Printing Interface )
To resolve the issue with CODESOFT, launch the program. After CODESOFT opens, connect it to LABEL ARCHIVE and try to perform a LABEL ARCHIVE-related operation. You will not need to complete the operation – just perform some of the initial steps. Close CODESOFT and the issue should be
Update 7/3/19
We discovered the root cause for this issue – TLS 1.0 was disabled on the server during the installation. Typically, TLS 1.0 is enabled by default on Windows servers. However, due to security concerns, your IT department may disable it. You can check if TLS 1.0 is disabled by viewing the registry entries:
Disabled:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client]
“DisabledByDefault”=dword:00000001
“Enabled”=dword:00000000
Enabled:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client]
“DisabledByDefault”=dword:00000000
“Enabled”=dword:00000001
By default (enabled), the key [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client] may not exist in the registry. This is normal.
