LABEL ARCHIVE Server Administrator is Not Starting – LABEL ARCHIVE Problem

Summary

This article explains several possible reasons LABEL ARCHIVE server administration application may not be working.

Symptoms

When trying to open LABEL ARCHIVE Server Administrator the application displays an error message.

Explanation

LABEL ARCHIVE Server Administrator will not start due to the following:

  1. The LABEL ARCHIVE Server service has not started
  2. The LABEL ARCHIVE Server Administrator is unable to communicate with the database
  3. License key for LABEL ARCHIVE has not been activated

Solution

Issue #1 – the LABEL ARCHIVE Server service has not started

Go to Services and make sure that the following services started

  • Label Archive Server
  • SLICENSE
  • TkxServer Services Service

If you encounter problems check out the following links.

Issue #2 – the LABEL ARCHIVE Server Administrator is unable to communicate with the database

  • Identify where the SQL server is (in many cases, it is the same server where LABEL ARCHIVE is installed). Verify that the SQL server/services are running. If not, start them. If the services/server refuses to start, please contact IT for assistant.

Issue #3 – the License key for LABEL ARCHIVE has not been activated

  • Purchase and activate a correct license for LABEL ARCHIVE
  • Activate the license using LABEL ARCHIVE License Manager

Additional Comments

Related Articles:
KBA-01582-K1P8T8: Utilize Teklynx Troubleshoot Tool to Determine Why TkxSvrServices Service is not Starting

“LABEL ARCHIVE connection information – Server connection failed” – LABEL ARCHIVE Error Message

“Cannot connect to LABEL ARCHIVE Server. Please contact the Administrator.” – TEKLYNX CENTRAL Error Message

Updated on October 30, 2017

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