Font on the label changes when added to Browser Interface – TEKLYNX CENTRAL Problem

Summary

This article applies to TEKLYNX CENTRAL, and explains the problem of the font changing within the browser interface, but not the designer interface.

Symptoms

Font on label in CODESOFT looks correct.  When the label is picked to be added in TCAdmin, it still looks correct.  However, when the “Add” button is pressed, the font changes and remains changed with in the browser interface (but does not change with the Designer interface).

Explanation

It appears the problem was that SENTINEL was setup with the “Load the printer saved in the label” option selected.  Apparently there was some problem with the default printer driver in the label.  With this feature selected, the TC Browser Interface was not using the typical TEKLYNX CENTRAL Preview printer which is standard.

After the label is added, the Preview function failed as well.

Solution

See related articles

Additional Comments

Related Articles: Deselect the ‘Load the printer saved in the label’ Feature – KBA-01462-X2S8R2

Print User Browser Interface (LABELNET) Print Preview Fails To Work – KBA-01187-Y8J8T3

 

Updated on August 24, 2017

Was this article helpful?

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support