This Error Message Article explains the CODESOFT error message “Error 1721.There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: LaunchISNsp, location: C:\WINDOWS\…\MSI722F.tmp, command:” and details how to fix the underlying problem that caused it to appear.
This error message appears for a client while running the CODESOFT installer on a PC through a RDP connection. It appears the installer cannot find a temp file. Most likely, the this temp file is created by the installer itself so my best guess is the installer failed to create it due to:
- Security / virus protection software blocking it
- User does not have local admin right to allow the installer
I suggest confirming the local admin rights and temporarily disabling (until the install is complete) any security / virus protection software.
Issue Found: CODESOFT v2015 running installer on Windows 7