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“Cannot connect to LABEL ARCHIVE Server. Please contact the Administrator.” – TEKLYNX CENTRAL Error Message

Summary

This Error Message Article explains the TEKLYNX CENTRAL error message “Cannot connect to LABEL ARCHIVE Server. Please contact the Administrator.” and details how to fix the underlying problem that caused it to appear.

Explanation

The Print User (browser) interface cannot connect to the LABEL ARCHIVE server.  This situation occurs when the web server (IIS) is trying unsuccessfully to retrieve data from LABEL ARCHIVE server.

Solution

Verify that all the label LABEL ARCHIVE services are running properly on the server.

Additional Comments

Related Articles: Print User Cannot Connect to LABEL ARCHIVE Server – KBA-01669-K5N0R2

Issue Found: Client: Windows 2008R2, Server: Windows 2008R2,  running Internet Explorer v11, and TEKLYNX CENTRAL v4

Updated on August 1, 2017

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