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  5. “An add-on for this website failed to run.” – TEKLYNX CENTRAL Error Message

“An add-on for this website failed to run.” – TEKLYNX CENTRAL Error Message

Summary

This Error Message Article explains the TEKLYNX CENTRAL error message “An add-on for this website failed to run.” and details how to fix the underlying problem that caused it to appear.

Explanation

Possibly a problem with the browser interface plugin.  There are many reasons why TEKLYNX CENTRAL plugin for the browser failed to run.  Generally, it has to do with the settings within the Internet Explorer: security level settings, site being blocked, pop-up blocker, Advanced – enable third-party browser extensions,etc.).

Solution

The plugin needs to be installed.  The user must have local admin privileges to install it.

Note: TEKLYNX CENTRAL plugin does not work on all browsers.  Internet Explorer (Edge) is the preferred browser.  It also works with Mozilla Firefox but not Chrome.  This may change in future releases.

Additional Comments

Issue Found:  Windows 2012 Server running Windows Explorer

Updated on August 1, 2017

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