Printers (All) - Problems

Enabling security on the IDT 250 applicator allows the ability to control and limit access to applicator settings. Once configured, a four digit PIN will need to be entered ...

When printing a label, the label prints but is offset too far in horizontally or vertically. ...

When running a print job with multiple labels, all the labels in the print job come streaming out of the printer at once instead of pausing between each label and waiting for the sensor ...

- The printer has DHCP setting set to ON - Printer display shows that it received the IP address

It is easy to assume that a printer's print driver has all the languages needed to print without issue. However, garbled characters can indicate that the driver needs updating.

The ESPO printer is unique in that it uses thermal transfer ribbon to print directly onto glass slides. This article explains how to reduce the number of times when the ribbon breaks.

There are a number of reasons - regardless of make or model - behind a label printer not printing as expected. We offer a troubleshooting guide that will walk you through the steps to identify - and hopefully fix - the problem.

When running a long print job - with a minimum of around 50 labels, users are finding that labels are missing or shifted. The cause is the printer spool file itself. This article provides multiple methods to resolve the issue.